Human Reliability
Elevated performance.
Welcome to the forefront of operational excellence and safety. Our Human Reliability Program is designed for industry leaders who demand nothing less than zero incidents and maximum efficiency in their operations. This comprehensive program integrates Human and Organizational Performance (HOP) principles with critical processes to create a robust framework that reduces errors and fortifies defenses.
Widely adoptable.
Our Human Reliability Program is rooted in the esteemed human performance principles developed by the Institute of Nuclear Power Operations (INPO) and the Department of Energy (DOE). These principles have long been cornerstones in high-reliability industries like nuclear power and military operations, where precision and safety are paramount.
We've evolved these proven methodologies to create a set of fresh, adaptable principles, making these proven techniques accessible and relevant to diverse sectors. By focusing on practical applications, we empower organizations to enhance quality, efficiency, and safety without the rigidity often associated with traditionally stringent frameworks.
Our program emphasizes a balance between rigorous standards and flexible implementation, allowing companies to cultivate a culture of continuous improvement and resilience. By translating complex, technical concepts into understandable and actionable strategies, we make it easier for organizations to adopt and integrate these best practices into their everyday operations.
Proven effectiveness.
In high-stakes operations, the margin for error is razor-thin. Our Human Reliability Program addresses this challenge head-on by:
Reducing Errors and Managing Defenses: Our strategic approach emphasizes both error reduction and the management of defenses to achieve zero significant events. We recognize that error-likely situations are predictable and preventable. By implementing barriers and safeguards, we neutralize potential issues before they escalate.
Comprehensive Training and Development: We offer rigorous training programs, including Error Reduction Tool Training for leaders and field employees, and Procedural Peer Review Training for writers and reviewers. These sessions are designed to build a deep understanding of best practices, ensuring errors are anticipated and mitigated and procedures are practical and field-friendly.
Tailored Implementation and Sustainability: Our approach is not one-size-fits-all. We assess your staff’s readiness levels and design integration strategies that align with your team's capabilities. This personalized approach ensures sustainable adoption and long-term success.
Improved Buy-in: By analyzing each step of your procedures and identifying potential deviations, we provide actionable insights and safeguards. Our dynamic learning exercises and field coaching transform skepticism into confidence, promoting a culture of safety and continuous improvement
Achieving Excellence Together
Our Human Reliability program has consistently delivered outstanding results, creating quality and efficiency across various industries. We have significantly reduced consequential errors during high risk evolutions in gas utilities, minimized errors by engineers and analysts, improved safety protocols, and improved productivity through reduced rework and waste.
Join Leaders of Performance.
Join us in adopting a modern, adaptive approach to human reliability that respects the unique dynamics of your industry while leveraging the best of what INPO and DOE have pioneered. Let's work together to build safer, more efficient, and more reliable workplaces.